DRAPERS FASHION FORUM 2021: LEADING THE FUTURE OF FASHION RETAIL

Drapers’ exclusive, invite-only annual gathering of fashion industry leaders and C-suite executives

18 November 2021, Hilton Park Lane, London

*Please note, this is subject to change

08.00

REGISTRATION AND REFRESHMENTS

09:00

WELCOME ADDRESS

Editor, Drapers

09:10

GOVT/ECONOMIC KEYNOTE

Rebuilding the high street: supporting business, fostering innovation and ensuring supply chain accountability

09:40

KEYNOTE CEO PANEL

Fashion retail rewritten: adapting your business model for future growth
Despite unprecedented and accelerated change over the last 18 months, we are yet to understand the full impact of COVID19 on the industry. In this scenario, how can leaders ensure their business is set up for future growth, whilst ensuring agility and adaptability as we anticipate longer-term seismic shifts? 
 

Manju Malhotra, CEO, Harvey Nichols 
Nigel Oddy, CEO, New Look

10:20

POWER TALK
Innovative operational excellence: meeting and exceeding new consumer expectations

10:40

COFFEE & NETWORKING

STAGE ONE

Leading through change

STAGE TWO

Rebuilding fashion retail

11:10

SUCCESS STORY

Becoming a truly customer-first brand

  • Allowing consumers to lead the way: authentically tapping into the values of your audience, from loyalty to community, sustainability and beyond
  • Prioritising the customer experience at every step of the journey, and building and leading the teams with the vision to do this
  • Meeting consumers where they are: communicating and engaging with consumers across an ever-increasing plethora of channels

11:10

SPOTLIGHT INSIGHT

 Rethinking revenue growth: balancing the balance sheet and planning for the future 

  • Reflecting on the long-term impact of the pandemic and the sector’s recovery 
  • How can retailers and brands plan for the future: where should you be investing, and how do you balance that with debt?  
  • Rethinking growth: is it time to consider reduced growth in the wake of COVID and environmental impact? 
  • We’re all in this together: how can industry leaders work together and seize this unprecedented time to reset and reshape the industry? 

11:40

 SUCCESS STORY

We’re in it together: creating a culture of respect 

  • How do you, as a leader, look after everyone in your business? We explore the culture of respect and the intrinsic values that have pulled AllSaints through highs and lows, through the best years and the worst, through isolation, Zoom and beyond – and how leading with this approach can foster belief and drive business performance.

Peter Wood, CEO, AllSaints 

11:40

 

12:10 

SUCCESS STORY 

Upskilling your workforce: boosting innovation and creating future leaders

  • How do you give your teams - the ones that are closest to the consumer - the freedom and environment that allows them to deliver their best?
  • Embracing and encouraging new methods and ways of thinking to ensure your business stays agile
  • Exploring how investing in your teams to fill skill gaps can boost innovation and drive engagement and commitment – and shape future business leaders
  • Where do you bring in people who are already the experts vs. upskilling your teams

  Steve Hewitt, CEO, Gymshark

12:10 

SUCCESS STORY 

International expansion  

  • How do you become competitive locally, despite acting globally?
  • Building an authentic brand voice and engaged brand communities that drive international sales

12:40

LUNCH & NETWORKING

STAGE ONE

Leading through change

STAGE TWO

Rebuilding fashion retail

13:40    

PARTNER SLOT

 

13:40    

 SPOTLIGHT SESSION

Futureproofing fashion supply chains: balancing pace and ethics

  • Exploring a shift in consumer priorities from throwaway, fast fashion to ethical transparency
  • Is there a future for fast fashion in its current form? Striking a balance between style and substance in terms of impact and immediacy
  • Developing resilient, flexible supply chains that prioritise responsibility and transparency and stand up to post-Brexit and COVID disruption challenges

14:10   

 SUCCESS STORY

The rise and rise of online fashion marketplaces: building and growing a niche proposition

  • With the continuing rise of online fashion marketplaces, how do you ensure standout and lead your brand forward?
  • Building and evolving the experience, destination, and sense of community and connection that you provide between boutiques and the consumers who buy from them: maintaining engagement in changing times
  • Raising investments to support an international growth strategy: taking a ‘test and learn’ approach

 

14:10   

SPOTLIGHT SESSION

 

14:40

COFFEE & NETWORKING

15:10   

PANEL DISCUSSION

(Re)setting the corporate compass: leading from the front on diversity, equality and inclusion

As we emerge from unprecedented times, how do you lead your business into a better future? What do you want your brand to stand for, literally and figuratively, around the world? Brands, now more than ever, need to show up, align with their consumer, and use their brand power to stand behind what really matters. What are the messages, initiatives and investments that you will lead your brand and business to drive – authentically and consistently - from the top down?

Peter Collyer, Chief People Officer, Ted Baker 

15:50

IN CONVERSATION / PANEL DISCUSSION

Leading a sustainable future: committing to change as a matter of urgency

Change is needed, and it’s led from the front. Holding ourselves and the industry accountable is critical. From making authentic commitments to reduce environmental impact, drive sustainability, embrace circularity, and build in customer-centric sustainability strategies, we explore the reality of striving for continuous improvement. Explore how to lead a top-down approach to an issue that simply cannot be ignored. 

16:30

CLOSING FIRESIDE CHAT

New priorities in a new world

Authentic Nike Sneakers | NIKE AIR HUARACHE

Programme

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